Returns

 

Our policy lasts 1 year. We have always had a “No-Questions-Asked” ONE Year Return Guaranty policy… and we always will.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 

Exchanges (if applicable)
We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at stirling@corevail.com and send your item to: PO Box 1088 Southport Connecticut US 06890.

Shipping
To return your product, you should mail your product to: PO Box 1088 Southport Connecticut US 06890

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.